The most defining staff characteristic is skill. The higher this is
then the quicker a task will be performed, and the quicker he or she will
walk through the hospital in response to a page.
It is in the best interest of your hospital to get the most highly skilled
members of staff. Unfortunately this makes your wage bill higher, but is
worth it in the long run.
All low skilled staff will be bad mouthed by their description (possibly
a liability etc), but all staff can improve in skill if placed in the right
environment. In the case of doctors this can be trained out of them as
well, far more rapidly than they can pick up skill by working in the hospital.
You can never seem to have enough of these guys, they handle the queues at
the GP's office with aplomb, dash off to where they are needed most, and
give no cause for patients to sue you for malpractice.
Their skill broadly falls into three categories (junior, doctor and
consultant), though there is still considerable range within each level.
The best thing you can do for yourself is get your juniors and doctors
promoted to consultants. You get the added benefit of a consultants' skill
at a junior or doctor salary.
Some doctors come with one or more specialist skills (psychiatry, surgery
or research). These are required to operate several of the rooms you will
Sometimes overworked, you actually need surprisingly few of them to run your hospital.
Demand will swing between requiring all that you've hired and very few
They handle the ward, pharmacy and the fracture clinic. They also come
in useful when you have an epidemic - assisting in containing it by vaccinating
the contagious patients.
These guys make your hospital a place worth visiting and working in. They also
repair your machines and save you the expense of buying new ones (for a
while at least).
You can balance the priority between their three tasks: cleaning up
litter, repairing machines, and watering plants.
You get very little complaint from receptionists: they don't go to the staff
room to rest or place unreasonable wage demands on you. Mind you, make
sure that they are kept warm or you might start having problems.
When two or more receptionists (and associated desks) are placed close
together they will handle the same queue. Very useful when your hospital
is in peak demand.
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